What are you looking for?

FAQs

Can I get some samples?

We are honored to provide you with samples for quality inspection. Excludes retail customers.

Do you have the products in stock?

Retail customers can ship within 48 hours. All products regarding dealer orders will be produced according to your order, including samples.

What's the delivery time?

For retail customers 48 hours shipping, dealers usually need about 25 working days for order production, from MOQ to 40HQ container. But for different orders or different times, the exact delivery time may vary.

I am a reseller, can I mix different models in one container?

Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

How does your factory do regarding quality control?

Quality is a priority. We always attach great importance to quality control from the very beginning to the end of production. Every product will be fully assembled and carefully tested before it's packed for shipment.

Do you have after-sale service?What's the after-sale service?

We have oversea after-sale service file for your reference. Please consult the sales manager if needed.

Will you deliver the right goods as ordered?How can I trust you?

Yes, we will. The core of our company culture is honesty and credit. Jinpeng has become a trusted partner of dealers since its establishment.

What is your payment?

TT, LC.

What are your shipping terms?

EXW, FOB, CNF, CIF.